Very thankful for Core Concepts and Nicole(who was my therapist) as my BPPV was resolved in 1 session! Highly recommend this place for anyone suffering from BPPV.
I had a few sudden bouts of giddiness/feeling like I couldn't balance/the world was spinning on 9 August 2026, as some of my family members have had BPPV before, I guessed that it might be BPPV. Mine was way more terrible than the ones I've heard from my family, supposedly they only felt dizzy when sitting up from the lying position on the bed or going into the lying position, however, mine was feeling giddy n nauseous no matter wat I do.
On the 1st day, I had to stand straight n look straight for hours for the symptoms to subside, I couldn't even sit. N sleeping was worse, no matter which position I lay in, I was dizzy n felt like puking. Whenever I was falling asleep, my head would move a little n I wake becuz the dizzy feeling was there. Thankfully I eventually managed to find 1 position that worked, sleep elevated n put a small thin pillow between my cheek n pillow, keeping my head diagonal, FINALLY I could sleep. 🤣
On the 2nd day, I could sit but I had to look straight. I had to eat only food that I could pick up and lift into my mouth, cuz I couldn't lean my head forward to eat. Couldnt shampoo or blow dry my hair without feeling giddy either. After all that, I decided to make an appointment with my ENT at CGH. I was lucky enough to get a near appointment on 14 August 2026. However, after finally going for the ENT appointment, unfortunately they didn't resolve it on that day but instead referred me to physiotherapy 3 MONTHS AWAY.
After suffering from even worse symptoms on 15 August 2026, I had asked ChatGPT if there was anywhere that I could go to resolve it, becuz I didn't know what sort of clinic or place can resolve BPPV. ChatGPT provided me with a few results, Core Concepts was one of the places that could. I looked through the reviews and they seemed pretty good so I inquired through their WhatsApp, and replies were really prompt! At the time, I couldn't make it for any appointment before they closed on Sat, so I chose the earliest appointment slot they had which was 8.45am on 17 August 2026.
SUPER GLAD I made the appointment. Nicole was really patient, friendly and thorough throughout the session! She took the time to listen to my symptoms, assess my condition and explain what was happening before doing the treatment. Even when my nystagmus wasnt showing up clearly enough initially for her to diagnose accurately, we did a walking exercise while looking in different directions to shake the crystals from wherever they were stuck at. After that when she did the position assessment again, my nystagmus symptom was super clear(felt like i was losing my balance even though I was lying on the bed). U also get to see the movement of your pupils in the video she recorded, quite interesting. 🤭
I also really appreciated that Nicole told me I could WhatsApp her if I had any questions and she would reply when she was free, which is something you can't really do at a public hospital. 🤣 She was very patient throughout, which made me feel much more reassured.
I also have a very good impression of Core Concepts in general. While I was sitting outside waiting for my appointment the week after for a review, I noticed that the therapists who came out to welcome their patients were all very friendly and warm, which made the clinic feel really welcoming. 🤭👍🏻 I'm really glad I decided to come here instead of waiting 3 months for my hospital physiotherapy appointment. Thank you, Nicole! 😁
For anyone who has been patient enough n managed to read through my VERY long review, hopefully you manage to get your issue resolved too!! 💪🏻😁
Response from the owner:Thank you so much for taking the time to share your story in such detail, and for trusting Nicole and our team with your recovery, Jia Hui! BPPV can be truly debilitating and scary to deal with, so we are thrilled to hear that Nicole was able to get to the bottom of it and give you relief in just one session. Waiting three months would have been awful, and we’re so glad you managed to get in quickly with us.
We’ll definitely pass your lovely compliments on to Nicole and the rest of the clinic team. We are so happy to hear that you can go back to doing the things you love again and we’re always here if you ever need us again!
